Hair Salon Reopens with New COVID-19 Protocols

Image of salon from overhead which shows stylists spaced out.

The waiting area at at Zoe Inspired was removed to allow more space for physical distance between stylists’ stations. / Photo

THE NATOMAS BUZZ | @natomasbuzz

Image of small table with hand sanitizer pump, box of masks and box of gloves in foreground and stylist working on a customer in the background.

Masks, gloves and hand sanitizer is available at the entrance of Zoe Inspired in Natomas. / Photo

Zoe Inspired re-opened Tuesday after being closed for more than 10 weeks.

The boutique salon is just one of hundreds of businesses in Natomas trying to resume operations after extended closures in an effort to reduce exposure and transmission of the novel coronavirus.

Natomas resident Andrea Brandon opened Zoe Inspired in the Del Paso Marketplace, located on the corner of East Commerce Way and Del Paso Road, in March 2016. She had to close abruptly on March 19 due to statewide orders which prohibited non-essential services including hair salons and barbershops to operate.

Before reopening on June 2, Brandon had to reconfigure the stylists’ work stations to establish physical distance. She also had to create a partition between the salon’s shampoo bowls.

Brandon has posted the salon’s COVID-19 safety protocols on the door.

The salon’s waiting area has been removed and customers are asked to wait in their car and text their stylist upon arrival. Stylists message customers back when ready to meet them at the salon entrance.

Masks are required for everyone and all customers are also required to wash their hands with soap and water immediately after entering the salon.

Other rules include no walk-in customers and no guests may accompany the person receiving services.

Customers who have experienced any COVID-19 symptoms, or been around anyone with a cough, fever, chills, shortness of breath or sneezing within 30 days of their appointment, will be rescheduled per the policy.

Stylists’ stations and shampoo bowls and chairs are sanitized between uses.

“We are happy to be back serving our guests safely during this unique time,” said Brandon.

Information about Zoe Inspired can be found on their website at

Image of two shampoo bowls separated by a partition. One bowl has a stylist shampooing a customer's hair.

A partition has been added between the shampoo bowls at Zoe Inspired. / Photo

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