All you have to do is dial 311 (callers outside the city limits may still access our service by dialing 264-5011).
What can Sac City 311 Agents do?
- Receive & process all calls for Code Enforcement (abandoned cars, graffiti, substandard housing, etc)
- Receive, process & dispatch all calls for Animal Care (injured, stray, aggressive animals, etc)
- Development Services Help Line: all calls for DSD are first routed to 311 for triage
- Street Maintenance: receive and process all calls for potholes, cracked sidewalks, lighting problems, etc
- Facility Maintenance: receive and process all work order requests related to repair/maintenance of City buildings
- Citywide directory assistance and information about all things related to City services
- Receive and process all calls requiring the response of a City crew for drains, water, solid waste, along with general inquiries
- Accept credit card payments for Utility bills
